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Support for Yale Digital Door Viewer

In our download center you can download manuals and other important documents that concern our products.

Getting Started

How to Install: Yale Digital Door Viewer

Reset your camera to factory default, then set up your camera with the new Wi-Fi.

Flush Mount Installation 

Reset your camera to factory default, then set up your camera with the new Wi-Fi.

Installation with Wedge

This page is a continuation of How To Install: Yale Digital Door Viewer. Here you can find a step by step guide on how to do an Installation with Wedge

Yale Digital Door Viewer - Advanced Settings 

This page is a continuation of How To Install: Yale Digital Door Viewer. Here you can find a step by step guide on how to do an Installation with Wedge

Support for Getting Started

Everyday Use

How to Download and Share Videos

Yale Digital Door Viewer's recorded videos can be saved to your mobile device. Once downloaded, you can store your videos for future viewing, send them to family and friends, or share them using social media.

How to Adjust Yale Digital Door Viewer Chime Settings 

Adjust the functionality of your doorbell chime using the Yale Access App. You will find the Chime Settings associated with your Yale Digital Door Viewer doorbell camera by following these steps.

How to Optimize Motion Detection on Your Yale Digital Door Viewer Doorbell Camera 

You can adjust the Motion Sensitivity setting on your Yale Digital Door Viewer Doorbell Cam.

This will increase the ability to detect and notify you of motion activity at your door.

Yale Video Recording

Here we will help you adjust the Motion Sensitivity setting on your  Yale Digital Door Viewer Doorbell Cam, which will increase the ability to detect and notify you of motion activity at your door.

Support for Everyday Use

Troubleshooting

    How to Improve Your Wi-Fi Signal - Yale Digital Door Viewer

    For customer privacy, one device can be added only by one account. If the device was added by another account, you cannot add it again.

    Support for Troubleshooting

FAQs

    What is the optimal placement for my Yale Digital Door Viewer?

    There are a limited number of installation options that result in the desired customer experience.

    For optimal performance, a 15ft path of view is ideal.

    If needed, Yale Digital Door Viewer ships with a wedge mount to assist with positioning the device ideally for your front doorway’s configuration.

    What is Yale Digital Door Viewers chime range?

    We recommend placing the chime near the doorbell. We have tested the chime to work with the Yale View doorbell as far as 100’ (30m) away, in direct line-of-sight.

    Building materials and the number of walls between the doorbell and chime will affect chime range.

    Do I need any other products in order to use the Yale Digital Door Viewer?

    No, the Yale Digital Door Viewer can operate as a standalone product although you will need to download the Yale View App for iOS or Android.

    Do I need a subscription plan to use the Yale Digital Door Viewer?

    The Yale View Doorbell Cam will provide free snapshots of all the activity at your door. Review any missed moment for 15 or 30 days with a Video Recording subscription.

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